![]() Upload the file on the document cloud ( ) generate the link and share the link with us. If its a file specific issue please share the file with us for testing. Please try with a different file and check. Is this a behavior with a particular file or with all the files. Prior versions of Adobe would suggest an auto-detection option (though a dialog box that appeared) which saved quite a bit of time. For more information please use the link ( ) HELP Thans TOPICS General troubleshooting 4. When I try to use one finger, I end up 'drawing' a box filled in with blue. I've searched for answers and keep getting directed to using a touch pad. and What is the version of the Adobe Acrobat / Reader DC and the OS you are using? To check the version of the application please use the link ( ) Make sure you have the latest version 20.006.20034 Go to Help> Check for Updates. I have a touch screen and until yesterday was able to scroll using one finger. We are sorry for the delay in response and the trouble caused. For AA8.X both the OLE registry keys were having the same version number i.e 8.0. And morevoer the OLE reg path is giving the 'Acrobat Version'. I've been trying to fix this for about two months. We queried the OLE interface for the Acrobat Version because at a time you are suppose to have one installation of the Adobe Acrobat. ![]() I use Dell K1000 for tracking and updating. 0 How to determine Which Acrobat DC version is installed Pro or Std ericr18131348 Explorer, I need to track which computers have which version for Licensing and update purposes. Older versions of Adobe and Windows 10 didn't work either. Home Enterprise & Teams Discussions How to determine Which Acrobat DC version is insta. I am using Windows 10 Pro (1903 - the latest version, build 183623.239). I'm on the latest version (2019.012.20035) of Adobe Acrobat DC, have a Intel(R) Core TIM i7-6700HQ CPU 2.60GHz processor, have 8 GB of RAM. I've rebooted my computer (multiple times), made sure I have plenty of memory capacity, gone through the repair installation function multiple times, uninstalled and reinstalled Adobe multiple times, run Adobe Cleaner multiple times, and nothing fixes the issue. This is probably due to either a low memory situation or an corrupt installation/ If the problem is not cleared up by shutting down other applications and/or rebooting, then please re-install Acrobat." Unable to locate the Paper Capture recognition service. "Acrobat could not access the recognition service because: Then immediately after I click ok, this pops up. When prompted by the UAC (User Account Control), click Yes to grant administrative privileges. Next, type ‘regedit’ and press Enter to open up the Registry Editor. ![]() "Acrobat could not preform Text Recognition on this page because: Press Windows key + R to open up a Run dialog box. When I try and get Adobe Acrobat Pro DC to scan a PDF so I can search for words, I get the following errors.
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